Work with Us

Love what you do, do what you love

Since our humble beginnings in 1994, we have been driven by our commitment to and passion for hearty and flavorful food, heartfelt service, and public safety.

If you'd like to be a part of the Firehouse Subs family:
1. Find a location near you
2. Contact the restaurant owner/manager to inquire about career opportunities in your area.

Careers

HQ Opportunity - Accounts Receivable Administrator

Firehouse Subs®

JOB TITLE: Accounts Receivable Administrator

Position located in Jacksonville, FL

 

Duties:

  • Accounts Receivable Invoicing
  • Collections
  • Journal Entries
  • General Accounting Functions
  • Account Reconciliations
  • Remote & Physical Deposits & Entries
  • Administrative Responsibilities

 

Qualifications:

  • 1 – 3 years Accounts Receivable Experience
  • Proficient in Microsoft Word, Excel and PowerPoint
  • MAS90 or MAS200 Experience, a plus
  • Collections Experience, a plus

 

Education:

  • Associate’s Degree or higher

 

Personal Traits:

  • Excellent written and verbal communication skills
  • Portray great customer service skills
  • Exhibit professionalism
  • Able to maintain confidentiality
  • Detail-oriented with strong analytical and organizational skills
  • Self-starter with high energy and willing to take initiative
  • Focus on consistent follow-through to the end
  • Able to multi-task

 

Submit resume to:  hrichardson@firehousesubs.com

HQ Opportunity - Regional Marketing Manager

Firehouse Subs®

JOB TITLE: Regional Marketing Manager

Reports to: Director of Field Marketing Services

 

Position Summary:

Provides functional marketing expertise and analysis to internal customers in support of the brand vision.   Communicates and implements the company’s marketing strategy in assigned regions to assist in achieving sales, profitability and traffic goals.  Ensure marketing resources are applied effectively and efficiently to maximize individual restaurant, DMA or AR territory performance.  Acts as a communication conduit by providing key marketing leadership with feedback received from operations and franchise partners. 

 

Primary Responsibilities/Duties:

Support Area Representatives with marketing leadership

  • Lead bi-annual co-op marketing planning when appropriate
  • Provide designated ARs and FBMs with strategic marketing consultation
  • Supervise agency of record in development of media plans when local media dollars are available
  • Coordinates with ARs to ensure brand compliance at a local level.

 

Local Restaurant Marketing

  • Advises Area Representatives (AR’s) on local restaurant marketing tactics and resources
  • Assist ARs in developing LRM calendars to support National media plans 
  • Identify local LRM initiatives to supplement the National media plans

 

Share “Best Practices” with system through Franchise Business managers (FBM’s)

  • Communicate with territory constituents on a regular basis to learn the business
  • Travel to territory to build relationships with internal customers
  • Utilize Firehouse Subs communication structure (Email, Fire-COMM, google drive, agency, etc.) to share success and failure of tested “ground-up” programs
  • Act as liaison between field customers and corporate marketing to ensure ideas, suggestions and feedback are received, considered and responded to appropriately.
  • Travel to restaurants to visit with ARs face-to-face to perform restaurant audits and discuss recent and upcoming marketing initiatives; provide guidance and feedback as needed
  • Build trust and collaboration among people, teams and departments

 

New Restaurant Openings

  • Coordinate new restaurant openings with Area Representatives, FBM’s and the agency to maximize sales potential
  • Lead ARs in developing, reviewing and approving new restaurant opening marketing plans
  • Ensure each new restaurant utilizes the $5,000 new restaurant opening requirement within 12 months per the franchise agreement
  • Work with FBMs & ARS to determine accurate new restaurant opening dates.
  • Track and measure results per above

 

Other Duties Include

  • Collect and report field feedback on marketing initiatives
  • Analyze sales results utilizing sales tracking software and intermediate to advanced Excel spreadsheets as needed
  • Collaborate with Brand Marketing to develop appropriate System LRM programs and tools 
  • Facilitate LRM marketing plans to improve performance of bottom 10% of units in assigned region.
  • Ensure marketing information is effectively communicated to assigned ARs 
  • Provide support of corporate marketing initiatives in the field
  • Re-enforce usage of standardized creative & tools
  • Coordinate approval of any new creative 
  • Act as liaison between ARs and Brand Marketing
  • Identify problems and develop new, innovative solutions when current tools don’t meet needs
  • Communicate with and ensure Firehouse Subs Public Safety Foundation initiatives are leveraged by local operators
  • Support agencies and Field Marketing Director with National marketing initiatives
  • Other duties as assigned

 

Position Qualifications:

  • Bachelor’s degree from four year college/university with 5+ years field marketing experience in the restaurant industry
  • Intermediate to advanced experience with PowerPoint, Word and Excel
  • Proven experience in the planning and execution of local restaurant marketing
  • Ability to effectively multi-task and manage competing priorities
  • Able to communicate in both written and verbal form with conviction and credibility, adapting message to suit level of audience.
  • Sees the impact of current decisions on the future and design solutions that solve problems systemically (Strategic thinking)
  • Print background a plus
  • Agency background helpful
  • Strong grasp of key marketing and communications principles including strategy, media planning, promotion and pricing
  • Experience in working in a cross-functional environment where on-going communication and information sharing is vital to achieving success
  • Strong analytical abilities and understanding of franchise business model and restaurant profitability issues
  • Strong written and verbal skills and ability to interface effectively with franchise owners with ability to influence decision making using consumer and business insight to drive rationale
  • Flexibility, a positive attitude, enthusiasm and excellent problem solving skills required
  • Experience in planning and managing budgets
  • Attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and with teams
  • Ability to prioritize and manage multiple projects simultaneously

 

Personal Qualities

  • Leader
  • Coach
  • Analytical Thinker
  • Ambassador
  • Team Player
  • Problem Solver
  • Meticulous Attention to Detail

 

Key Success Measures

  • Comp sales growth and transactions for assigned regions
  • Station Tools usage
  • Performance of restaurants in bottom 10% in assigned region
  • Timely, accurate and professional communication
  • AR & franchise satisfaction scoring/tracking

 

Special Considerations:

  • Must like subs
  • 70-90% travel
  • Field based – St. Louis, Dallas, Chicago, Denver or Charlotte desired

 

Submit resume to:  Mburton@firehousesubs.com

HQ Opportunity - Reporting Analyst

Firehouse Subs®

JOB TITLE: Reporting Analyst

Reports to: Director of Reporting & Analytics

 

Position Summary:

Responsible for the reporting needs of the Firehouse Subs HQ staff including daily YOY comparison, on-going data validation, theoretical food cost analysis, financial statement analysis, report building for ERP solution using Excel automation tool, and custom report requests.

 

Primary Responsibilities/Duties:

  • Data validation for daily, weekly and period-end reports

  • Collecting and analyzing data to support various projects and initiatives

  • Verify and distribute weekly reports to appropriate channels

  • Analyzing theoretical versus actual COGS

  • Creation of metric reports in BI dashboard

  • Report building for ERP solution using Excel automation tool

  • Creation of business unit groups in Enterprise reporting solution

  • Custom report requests from HQ staff

  • Other duties as assigned

 

Position Qualifications:

  • Bachelor’s degree from four year college/university with 1-2 years of financial experience

  • Advanced Excel skills required

  • Proficient in Microsoft Word and PowerPoint

  • Must be able to question and understand data and be concise and analytical in the interpretation of that data

  • Ability to effectively multi-task and manage competing priorities

  • Able to communicate clearly and concisely, orally and in writing, adapting message to suit level of audience

  • Ability to manage time and workload effectively which includes planning, organizing and prioritizing

  • Attention to detail.  Extra steps taken to prevent mistakes or create opportunities

  • Ability to use sound judgment including maintaining confidentiality

  • Excellent written and verbal communication skills

  • Ability to work independently and with teams

  • MAS90 or MAS200 experience a plus

  • SQL experience a plus

  • Restaurant industry experience preferred but not required

 

Personal Qualities:

  • Leader

  • Analytical Thinker

  • Ambassador

  • Team Player

  • Problem Solver

  • Meticulous Attention to Detail

 

Special Considerations:

  • Previous hands-on restaurant experience a plus

  • Must like subs

 

Send resume to:  dwalsh@firehousesubs.com