Work with Us

Love what you do, do what you love

Since our humble beginnings in 1994, we have been driven by our commitment to and passion for hearty and flavorful food, heartfelt service, and public safety.

If you'd like to be a part of the Firehouse Subs family:
1. Find a location near you
2. Contact the restaurant owner/manager to inquire about career opportunities in your area.


HQ Opportunity - Operations & Marketing Intern

Firehouse Subs®

JOB TITLE: Operations & Marketing Intern

Reports to: Catering Manager


Firehouse Subs is one of the fastest growing restaurant chains in the nation and is headquartered in Jacksonville, Florida. Currently, the operations department is seeking an intern to assist with the following daily activities:

  • Door to door / Guerilla marketing
  • Generate sales leads
  • Assist in managing catering and product flow
  • Assist with offsite catering events (Example: TPC, Caddyshack, One Spark, etc.)
  • Assist at special events for the Firehouse Subs Public Safety Foundation, the heart of Firehouse Subs



15-20 hours per week, Proficient Microsoft office skills, analytical skills, positive attitude, and a willingness to learn. Must have reliable transportation. Must love Firehouse Subs!




To apply, please submit resume to:

Chadwick Sorensen, Catering Manager
Phone: (904) 294-2682

HQ Opportunity - Regional Marketing Manager

Firehouse Subs®

Job Title: Regional Marketing Manager

Reports to: Director of Field Marketing Services


Position Summary:

  • Provides functional marketing expertise and analysis to internal customers in support of the brand vision 
  • Communicates and implements the company’s marketing strategy in assigned regions to assist in achieving sales, profitability and traffic goals
  • Ensure marketing resources are applied effectively and efficiently to maximize individual restaurant, DMA or AR territory performance
  • Acts as a communication conduit by providing key marketing leadership with feedback received from operations and franchise partners


Primary Responsibilities/Duties:

Support Area Representatives with marketing leadership

  • Lead bi-annual co-op marketing planning when appropriate
  • Provide designated ARs and FBMs with strategic marketing consultation
  • Supervise agency of record in development of media plans when local media dollars are available
  • Coordinates with ARs to ensure brand compliance at a local level


Local Restaurant Marketing

  • Advises Area Representatives (AR’s) on local restaurant marketing tactics and resources
  • Assist ARs in developing LRM calendars to support National media plans
  • Identify local LRM initiatives to supplement the National media plans


Share “Best Practices” with system through Franchise Business managers (FBM’s)

  • Communicate with territory constituents on a regular basis to learn the business
  • Travel to territory to build relationships with internal customers
  • Utilize Firehouse Subs communication structure (Email, Fire-COMM, google drive, agency, etc.) to share success and failure of tested “ground-up” programs
  • Act as liaison between field customers and corporate marketing to ensure ideas, suggestions and feedback are received, considered and responded to appropriately.
  • Travel to restaurants to visit with ARs face-to-face to perform restaurant audits and discuss recent and upcoming marketing initiatives; provide guidance and feedback as needed
  • Build trust and collaboration among people, teams and departments


New Restaurant Openings

  • Coordinate new restaurant openings with Area Representatives, FBM’s and the agency to maximize sales potential
  • Lead ARs in developing, reviewing and approving new restaurant opening marketing plans
  • Ensure each new restaurant utilizes the $5,000 new restaurant opening requirement within 12 months per the franchise agreement
  • Work with FBMs & ARS to determine accurate new restaurant opening dates
  • Track and measure results per above


Other Duties Include

  • Collect and report field feedback on marketing initiatives
  • Analyze sales results utilizing sales tracking software and intermediate to advanced Excel spreadsheets as needed
  • Collaborate with Brand Marketing to develop appropriate System LRM programs and tools
  • Facilitate LRM marketing plans to improve performance of bottom 10% of units in assigned region
  • Ensure marketing information is effectively communicated to assigned ARs
  • Provide support of corporate marketing initiatives in the field
  • Re-enforce usage of standardized creative & tools
  • Coordinate approval of any new creative
  • Act as liaison between ARs and Brand Marketing
  • Identify problems and develop new, innovative solutions when current tools don’t meet needs
  • Communicate with and ensure Firehouse Subs Public Safety Foundation initiatives are leveraged by local operators
  • Support agencies and Field Marketing Director with National marketing initiatives
  • Other duties as assigned


Position Qualifications:

  • Bachelor’s degree from four year college/university preferred
  • 5+ years field marketing experience in the restaurant industry preferred
  • Intermediate to advanced experience with PowerPoint, Word and Excel
  • Proven experience in the planning and execution of local restaurant marketing
  • Ability to effectively multi-task and manage competing priorities
  • Able to communicate in both written and verbal form with conviction and credibility, adapting message to suit level of audience
  • Sees the impact of current decisions on the future and design solutions that solve problems systemically (Strategic thinking)
  • Print background a plus
  • Agency background helpful
  • Strong grasp of key marketing and communications principles including strategy, media planning, promotion and pricing
  • Experience in working in a cross-functional environment where on-going communication and information sharing is vital to achieving success
  • Strong analytical abilities and understanding of franchise business model and restaurant profitability issues
  • Strong written and verbal skills and ability to interface effectively with franchise owners with ability to influence decision making using consumer and business insight to drive rationale
  • Flexibility, a positive attitude, enthusiasm and excellent problem solving skills required
  • Experience in planning and managing budgets
  • Attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and with teams
  • Ability to prioritize and manage multiple projects simultaneously


Personal Qualities

  • Leader
  • Coach
  • Analytical Thinker
  • Ambassador
  • Team Player
  • Problem Solver
  • Meticulous Attention to Detail


Key Success Measures

  • Comp sales growth, transactions  and AUV for assigned regions
  • Station Tools usage
  • Performance of restaurants in bottom 10% in assigned region
  • Timely, accurate and professional communication
  • AR & franchise satisfaction scoring/tracking


Special Considerations:

  • Must like subs
  • 70-90% travel
  • Field based –Chicago, Minneapolis, St. Louis, Indianapolis ideal



Submit resume to: (Please only submit to this email address for this position.  All crew member applicants should reach out to their local Firehouse Subs restaurant)

HQ Opportunity - Franchise Contracts Specialist

Firehouse Subs®

JOB TITLE: Franchise Contracts Specialist

Reports to: Senior Manager of Franchise Contracts


Job Description

Immediate opening for a franchise contracts specialist with previous legal administration and/or contract experience in an administrative support role.  This is a specialist position for someone who will be highly motivated to grow with the brand. 

  • Provide general administrative support to Franchise Administration Department
  • Preparation, execution and maintenance of franchise documents
  • Assist with the management of all agreement processes for franchise documents
  • Assist with the management and implementation of new franchisee processes to include: document collection, review and background searches
  • Assist with the tracking and reporting, in various fashions, the growth of the system in terms of franchisees and areas


Job Requirements

  • 5+ years’ experience in legal administration and/or contracts required
  • Knowledge of franchising and FDD documentation preferred
  • Working knowledge of Microsoft Word, Excel, and PowerPoint required
  • Bachelor’s degree preferred
  • Knowledge of Google Drive including Google Sheets and Google Docs recommended
  • Ability to read, write, and understand legal documents
  • Able to work multiple tasks simultaneously and manage one’s own time
  • Good communication, interpersonal skills, and customer focus
  • Highly effective team player with a positive attitude
  • Willingness and ability to learn and take on more complex tasks
  • Takes responsibility for completing tasks with minimal supervision
  • Good time management and problem solving skills
  • Must like subs!


Interest applicants: Send your resume to with the subject line reading “Franchise Contracts Specialist Position”

We will be reviewing resumes on a daily basis. Not all applicants will be contacted.  

HQ Opportunity - Corporate Communications Summer Internship

Firehouse Subs®

JOB TITLE: Corporate Communications Intern


Headquartered in Jacksonville, Florida, Firehouse Subs® is one of the nation’s leading fast casual restaurant chains with a commitment to and passion for hearty and flavorful food, heartfelt service and public safety. Join an exciting, fast-paced and high energy department that serves as the hub of the communication network for more than 950 restaurants across 43 states, Puerto Rico and Canada.


Job Description

Firehouse Subs is seeking a corporate communications intern for Summer 2016. This is an unpaid internship and the selected candidate will assist the manager of corporate communications with all facets of the department, including but not limited to:

  • Writing, designing, editing and publishing corporate communications materials for systemwide distribution
  • Writing projects to include proofreading, Web copy (internal and external), blogging, corporate newsletters, awards, bios and presentations
  • Support the communications department with any and all projects, including public relations and event planning
  • Photography for company events
  • Content development


Job Requirements

  • Must love Firehouse Subs
  • Passion for writing
  • Sharp editing skills
  • High energy
  • Positive attitude
  • Willingness to learn
  • Pursuit of a degree in Communication, Journalism OR English is preferred
  • Reliable transportation
  • Photoshop, InDesign or any other graphic design skills / experience are a plus, but not required


Please submit a cover letter and resume to Angela Daidone,, (904) 886-8300 x331