JACKSONVILLE, Fla. — Sound the alarm! To promote future growth and success, nationwide restaurant chain Firehouse Subs is expanding its headquarters talent by 33 percent with the introduction of 12 new employees – bringing the total number of employees to 106 – and 23 promotions. Firehouse Subs is a rapidly growing brand, opening 108 new restaurants in 2015 and expanding to 43 states. In 2016, 120 restaurants are expected to open.

Firehouse Subs continues to attract the highest level of expertise to the brand with the addition of Alex Costas, vice president of human resources, who has an extensive background in business development and strategic planning. Costas’ new role will entail providing leadership in developing and implementing a human resources plan for Firehouse Subs, which will support the overall business strategy of the brand.

In the past year, the following individuals joined the teams at Firehouse Subs Headquarters and Firehouse Subs Public Safety Foundation®:

  • Carla Newkirk, payroll administrator
  • Darcy Ervick, regional marketing manager
  • Ervin Hernandez, regional marketing manager
  • James Webb, information technology support specialist
  • Julie Roquemore, quality assurance manager
  • Nancy Palmer, foundation administrative assistant
  • Nicolas Desbaillets, accounts receivable manager
  • Robert Jakoby, vice president of information technology
  • Thomas Reilly, manager of analytics
  • Tymothy Lowry, manager of foundation finance
  • Virginia Narramore, reporting coordinator

Firehouse Subs and its Foundation are also proud to announce 23 promotions:

  • Amber Robinson, administrative assistant
  • Angela Daidone, manager of corporate communications
  • Brent Greenwood, director of franchise development
  • Brittany Johnson, manager of brand marketing
  • Dana Millsaps, franchise administration assistant
  • Desirae Ackerman, guest services associate
  • Lindsay Milton, senior manager of franchise contracts
  • Liz Anderson, senior public relations manager
  • Gina Brown, foundation grants and fundraising administrator
  • Ian Burnett, application engineer
  • Jacquelyn Gubbins, senior manager of foundation programs
  • John Raulerson, vice president of technical services
  • Joshua Culbreth, senior manager of training
  • Katherine Lilkendey, manager of guest services
  • Kimberly Jernigan, senior manager of accounts payable
  • Kristen Majdanics, vice president of brand marketing
  • Marisa McLaughlin, director of operations services
  • Misty Cameron, manager of construction services
  • Pete Carantza, director of supply chain services
  • Scott Schalk, director of corporate communications
  • Stephen Kaplan, franchise business manager
  • Steve LaBostrie, employee development manager
  • Timothy Foster, manager of training

 “Our growing team of talent is the best in the business, and I’m proud to welcome our newest headquarters staff members to the Firehouse Subs family,” said Don Fox, chief executive officer of Firehouse of America, LLC. “These talented individuals will ensure our franchise community receives first-class support, and as a company recognized as the Best Franchise in America, Firehouse Subs depends on its headquarters team to provide superior service to our family of operators.”

Firehouse Subs is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety. Founded by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit, Firehouse Subs Public Safety Foundation®. The founders are the real deal, the food is their creation and the company is built upon a family of franchise operators who share their same passion for serving others. In 2015, Firehouse Subs made its international debut in Canada, with plans to open more than 90 locations in the Ontario market and future plans for further Canada expansion. Firehouse Subs is consistently recognized as a leader in the fast casual segment. For the last three years, Firehouse Subs was ranked No. 1 by Technomic’s Chain Restaurant Consumers’ Choice Awards among fast casual brands in the categories of food quality (2016), service (2015) and atmosphere (2014). Forbes recognized Firehouse Subs in 2015 as a Best Franchise to Buy.




43 states, Puerto Rico and Canada  

955+ restaurants

$17+ million donated to public safety organizations

Headquartered in Jacksonville, Fla.