FROM SENIOR YEAR TO STARTING A FAMILY: MEET JENNIFER BELL, 18-YEAR FIREHOUSE SUBS TEAM MEMBER

FROM SENIOR YEAR TO STARTING A FAMILY: MEET JENNIFER BELL, 18-YEAR FIREHOUSE SUBS TEAM MEMBER 

In honor of National Food Service Employees Day on Sunday, September 25, we’re highlighting some of the best and brightest leaders within U.S. Firehouse Subs restaurants across our system. 

Jennifer Bell has worked for Franchisees Mike and Suzanne Kelly for 18 of the 20 years they’ve owned their Lake Mary, Florida restaurant. She was in high school when she started as a crew member, working her way up to general manager. “Sweet,” “kind” and “a great leader” are just a few of the words restaurant guests have used to describe Jennifer over the years.

“Jennifer is the daughter we never had and she has grown up to become a wonderful and valuable general manager,” Suzanne notes. “Whenever she goes on vacation – or during her recent honeymoon – we are asked daily why she isn’t present on the sandwich line!”

Learn more about Jennifer and her nearly two decades spent working at Firehouse Subs below.

  • How long have you been an employee at Firehouse Subs and what positions have you held over the years?

I have been with Firehouse Subs since July of 2004! I started as a crew member in high school and worked my way up to general manager.

  • What’s your favorite part about working at Firehouse Subs?

My favorite part of the role has to be the customer service I get to deliver to guests daily, along with getting to see all my regulars everyday. 

  • What is your favorite Firehouse Subs sandwich?

Smokehouse Beef & Cheddar Brisket™

  • Describe a moment that made you proud to be part of the Firehouse Subs family.

My favorite moments have been when we partake in Grant Acknowledgement Ceremonies that are hosted when the Firehouse Subs Public Safety Foundation awards local first responders with grants to purchase lifesaving equipment. People love Firehouse Subs and they make sure we know it!

  • Do you have any kids and/or pets? 

I have a 16 year-old chihuahua named Monroe, a 10 year-old dachshund named Oscar, and 22-pound cat named Pirate. My husband and I are thrilled to be expecting our first child in March 2023. 

  • How do you feel about pickles? 

I am a BIG fan of pickles!

  • What do you enjoy doing when you’re not selling subs and saving lives?

When I'm not at the restaurant, I love to travel, go to the beach, and spend quality time with family, friends, and my fur babies! My husband and I just got back from the trip of a lifetime to St. Lucia. I also love flowers and plants, so I'm always working and gardening in my yard. 

According to Franchisee Suzanne Kelly, Jennifer’s best quality is her ability to work hard and treat people fairly. She notes that she arrives early to work and treats their team with the utmost respect. The Kellys’ favorite memory of Jennifer was recently attending her wedding – a day jam-packed with fun, dancing and love.